We expect the highest level of customer service from our tutors.
Once we have connected you to a tutee it is your responsibility to arrange a meeting. You will receive email notification and we expect you to respond to requests even if you can't accomodate the tutee.
Failure to meet these expectations will constitute a breach of the Terms and Conditions.
We contact our tutees and encourage feedback so it is in your interest offer your best service.
This may sound strict but this is the high level of service our tutees deserve and we only accept tutors willing to give their best.
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